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IMPORT / EXPORT
Uploading and downloading large amounts of information to your store, such as product, order, image, and inventory information. Save time.
There were 5 questions found in this category:
  1. "Importing images fails. 'Error: type is invalid.' "
    Short Answer:This problem only occurs with Firefox, Netscape, and other Mozilla based browsers.  If it does however, work with Internet Explorer, then the issue is with your browser.  We do not know why these browsers have this problem, but we have found a fix for this.Detailed Explanation...

  2. "No preview, or failing to import items, and I am using a Mac (Apple)"
    Short Answer:Some Macintosh users have reported receiving a blank preview when attempting to import items. Save as CSV for Windows (or MS-DOS)Detailed ExplanationDue to the way Mac saves the CSV file, it adds delimiters incompatible with our system (Unix).  To resolve this, when you save your CSV fi...

  3. "Why does the mass image uploader not work? I just get a white page and nothing happens ?"
    Short Answer:Try uploading a much smaller file. Chances are your file is very large to begin with.  If not, please contact us.Detailed Explanation:Large uploads (over http) can be limited by several factors other than just the server limit.  It is also related to your connection strength/speed.  Whi...

  4. “How do I synchronize my order information with QuickBooks (by Intuit) ?”
    Short Answer:Generally  speaking, it is important to understand that there are various ways to  synchronize with QuickBooks, in regards to order data, and processing credit  cards.  Downloading data from your gateway into  QuickBooks; and downloading your exported orders fro...

  5. “When creating new products, how do I quickly create a similar item, or duplicate item, in essence allowing me to quickly create many very similar products in my store?”
    Short Answer  Use the item importer, since this is much faster than “create similar item” tools you may have used on other software systems.  Detailed Explanation  When you use the importer, you can create a spreadsheet (e.g. Excel) and very quickly copy and paste rows, then edit th...