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CATALOG
This is the 1st step of the online ordering process (browse categories/products, add to cart, checkout)

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There were 21 questions found in this category:
  1. "I am using a custom sort in the manager. How do I get it to be the default on the website when using the SORT BY feature ?"
    Short Answer:You just need to change the "Sort By" settings in the Catalog Settings, and give the "Custom" sort a name (label).If you are not familiar with, or need to learn more about, the "Custom sort" feature, please see the related question(s) below.
    Detailed Explanation:Go to SETTINGS > C...

  2. "My items are appearing as "Active" on my online store even though I manually set them to "Out of Stock" or "Backordered" - Why are shoppers still able to order? "
    Short Answer:By default, the ecommerce software does not stop shoppers from ordering from your online store as a safety precaution. You can change this in your Catalog SettingsDetailed Explanation:Go to SETTINGS > Catalog Settings > "Allow Orders for Out-of-Stock Items" As well as "Allow Order...

  3. “I want to create a custom layout on my homepage (or other page), where I am displaying a 'featured products' section; or, perhaps displaying the contents of a particular Category. BUT I don’t want to have to manually update the products (by editing the HTML on my site); basically, I want the store owner to be able to control these products through the shopping cart software manager.
    Short Answer:This is not an officially supported method, in other words, it’s a “hack.”  It is an advanced technique, and if you need our help to implement this, then that is possible (for a fee). Detailed Explanation:Please understand that when using this technique, you may find that you need ...

  4. "How can I prevent people from right-clicking and saving of pictures from my store ?"
    Short Answer:Although we do offer a way to do this, you should know that you cannot really prevent people from stealing your product photos this way.  You may have seen some sites where whenever you right-click, it gives you a warning message, preventing you from saving the picture.  Most ...

  5. "How do I allow customers to add gift messages, and information about the gift recipient?"
    Short Answer There are a couple ways to do this. At the order level (meaning one message, and one recipient for the entire order) or at the item level (meaning each item can have a gift message). Doing it at the order level makes the most sense in most cases. It is much easier to manage, and much ea...

  6. "How do I disable the 'SORT BY' feature that appears in my catalog ?"
    Short Answer:In essence, the 'Sort By' drop-down is a tool to help shoppers find what they want.  By default, it is enabled on your store.  Of course, like most tools, it does not apply to every type of business or products.  The 'Sort By' feature will eventually expand to have more o...

  7. "How do I sort products / categories in the store catalog, or in the manager ?"
    Short Answer: Since people often confuse these questions, we compare them side-by-side so you can easily understand the difference.  "How do I sort, or change the order of, the categories on my store front (website) ?"
      "How do I sort, or change the order of, the products on my store ...

  8. "How do I view, or see my store once it is set-up?"
    Short Answer: It  is where your catalog page is located.Detailed Explanation: Go to the CODE  tab in the manager.
    If you have not completed the  steps on this page, then you will not be able to see your store. Under “Step 2”  you can see where your catalog (store) page is at.&...

  9. "How does the search feature work?"
    Short Answer: The search algorithm works much like popular  search engines you see today, it lists all results by relevance.  There are some differences though, which are basically  designed for an ecommerce website.Detailed Explanation: If someone does a search for glass  slippe...

  10. "I have updated the price of an Item in my store, but when I go and look at my shopping cart, I don't see that the new prices are there; I just see my old prices."
    Short Answer: This is by design to avoid confusing shoppers that are already shopping on  your site.  It is based on the shoppers session, and will correct itself  once the shopper's session ends (timeout, or purchase is made, or cookies reset).  Detailed Explanation: Why this wo...

  11. "I want to put my products in the main category, at the top level."
    Short Answer:This is not possible, however, you can create a single category, and assign the products to that one category, then on your site, link directly to that category.Detailed Information: To do thisFirst, create a categoryCreate your product(s) and then assign it to that category.Next, crea...

  12. "Something not appearing on my category / item detail view."
    Short Answer:If something is missing, or as disappeared, chances are that your site is using our Custom Templates, and there is a tag missing. Remember that templates can be applied to individual categories, not just the entire store. Detailed Explanation:This can result from:  Your designer f...

  13. "What functionality will I be losing if I use my own catalog / product pages?"
    Short Answer: In most cases, you will not need to manually create product pages, and “Add to cart” type buttons on your website since the software normally creates the catalog (e.g. category and product pages) for you.  There are rare exceptions where you might want to build your...

  14. "When the shopper adds something to their cart, from the Catalog List, it takes them to the Item Detailed View instead of adding the item to the cart.
    Short Answer:Please see the related question.  Detailed Explanation:

  15. “I want to customize, or change the design layout of my store’s Items list, Item detail view, cross-selling layout, and/or Category table. In other words, I want to modify the catalog to look a certa
    Short Answer: Layout:
    Use our templating system when the basic settings do not give you enough control. 
    Another alternative is to create your own product/category pages.  Please see related article before attempting this latter approach.Styles/colors only:
      You may also ch...

  16. “How can I allow the shopper to buy several products without constantly going to the shopping cart page every time they add something?”
    Short Answer: You need to do three things:
    1.  Enable mini-cart
    2.  Make a link in your site navigation to allow them to get back to theshopping cart/checkout.
    3.  You might also consider changing the “cart settings” tostay on the same page when they add something to their sh...

  17. “How do I allow the shopper to select options for an Item, from the catalog LIST view?”
    Short Answer:In other words, when a shopper is browsing a category (items list), and they click  “Add to Cart,” it takes them to the detailed view of that product, instead of adding it to the cart.  This is by design  (explained below). You have to use the custom templates if you want...

  18. “I have made my own product pages, and just want to add an “Add to Cart” or “buy now” buttons to my pages.”
    Short Answer: In other words, “I already have my own catalog (or product pages), and just want to use Veracart for the shopping cart.” This can be done, but please remember that you will lose a good amount of functionality.  Please see the related article to see exactly what...

  19. “I want to create a link on my website that goes to a certain Category/product page”
    Short Answer: There are various reasons when you might want to do this; For example, you are advertising certain products on your homepage and want to link directly to them.  Or perhaps, you would like to bypass our automatically generated catalog partially/completely; either because you c...

  20. “The 'large' image for my product(s) is not very large. How can I enlarge it, or make it bigger?”
    Short Answer: The two most fundamental considerations before uploading pictures for your products are these:  1st set the default sizes of your product images should be set.  2nd – your original image file must be equal to, or greater than the output size (dimensions).Detailed Explanation:...

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