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INVENTORY
Using the shopping cart to limit or keep track of quantities available for sale? E.g. back-order, out-of-stock.
There were 8 questions found in this category:
  1. "My items are appearing as "Active" on my online store even though I manually set them to "Out of Stock" or "Backordered" - Why are shoppers still able to order? "
    Short Answer:By default, the ecommerce software does not stop shoppers from ordering from your online store as a safety precaution. You can change this in your Catalog SettingsDetailed Explanation:Go to SETTINGS > Catalog Settings > "Allow Orders for Out-of-Stock Items" As well as "Allow Order...

  2. "Duplicate items are sometimes created in inventory, for items with Attributes"
    Short Answer:This problem only applies if you are using the inventory system. There are various things which can cause this problem.  Renaming an Attribute Group’s external name. Renaming any of the individual Attributes names. Sorting the order of the Attribute Groups for an Ite...

  3. “How do I setup/use backordered shipping dates for my products?”
    Short Answer:In  the inventory settings.  Backorder dates  will automatically show up whenever your product  inventory is 0 for a product, or its  attributes.  This does not work very well  if you are tracking inventory for an item with thousands of product attribu...

  4. “I want to sell a certain product where its inventory is shared among multiple products throughout my store.”
    Short Answer You might classify this as a “product builder” or “product assembly.” This is best handled by using our “packages” feature. Packages are essentially a group of products. This is ideal for when you are selling a product made of various components, and each component has a limited invento...

  5. “My inventory is corrupted (messed up). There seem to be duplicates of each Attribute.”
    Short Answer: We have an important warning about what is allowed when you update Attributes.  Basically,  if you are using inventory, as well as Attributes, then we ask you not to edit  the Attribute Group name (external), nor the individual Attributes.  You  can delete and ...

  6. “Should I use the inventory feature?”
    Short Answer: Inventory can be a complex thing.  The first point to remember is, if  you do not need to use inventory, then don’t.  In other words, if  you do not need to automatically limit or prevent ordering on your site, when  products run out, then do not use the invent...

  7. “When I try to view a certain page, the page is blank, but most/all of my other products show up fine.”
    <h2>Short Answer:</h2>
    <p>This is probably due to your product having too many  attribute combinations, while using the inventory feature.&nbsp; To be sure that this is really the reason for  the error, you will see the error in two places:&nbsp; First, in the ...

  8. “Why does the inventory list resort itself after I save/update it? I find it distracting/confusing.”
    Short Answer  This is by design, and not a bug, to make your life easier.  Detailed ExplanationWhen you add a new Attribute, the inventory is generated so that all the new inventory combinations are displayed very close together, so that you can quickly enter in the new inventory amounts.&...