Veracart Shopping Cart Software | Ecommerce KnowledgeBase

Knowledgebase Home Knowledgebase Home
Search the Knowledgebase Browse by Category

"My items are appearing as "Active" on my online store even though I manually set them to "Out of Stock" or "Backordered" - Why are shoppers still able to order? "

User Opinions
No users have voted.

How would you rate this answer?
Helpful
Not helpful

Short Answer:

By default, the ecommerce software does not stop shoppers from ordering from your online store as a safety precaution. You can change this in your catalog Settings

Detailed Explanation:

Go to SETTINGS > Catalog Settings > "Allow Orders for Out-of-Stock items"

As well as "Allow Orders for Items on Backorder"

and change them as needed.  You may be interested in the inventory system if you are trying to automatically prevent ordering on your online store (see related questions for more info).

Visitor Comments
No visitor comments posted. Post a comment
Related Questions
Attachments
No attachments were found.