“When someone adds something to their shopping cart, it adds more than one (usually two, and viewing the shopping cart with Internet Explorer).”

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Short Answer:

We have only seen this occur twice.  It can be fixed by doing one of the following: 

 
1. Moving the Header code on your shopping cart page lower to just before the closing “</HEAD>” tag in your HTML.
 
2. removing, or commenting out the line similar to

<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=windows-1251">

Detailed Explanation:

We are not sure what causes this, but these steps resolve the problem.  The Header codes can be found in the CODE tab.