“What is the difference between the MEMBER LOGIN and the CUSTOMER LOGIN, and how do I set them up ?”

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Short Answer:

Customer login  is for retail customers, to allow them to see their order history. You also might know this from other websites  as “My Account,” “Order History,” “Shipping and Tracking.”  The customer login does all of those things. 

Member login is a bit different  however. It allows “members” to login before they start shopping, which allows  them to get their special pricing (e.g. wholesale/resellers/distributors). 

For example, let’s say you have  distributors that you offer 25% off your products. You could have a link on your site somewhere,  which said “Distributor Login.” They  would then log in, and start browsing your catalog, at which point they would  see the prices in the catalog reduced by 25%.

Customers and Members are grouped  separately for the reason that you may have members that occasionally want to  shop for themselves as retail customers; so in essence this allows them to have  two separate accounts with your store, while using only one email address. This separation may be deprecated in future  versions.

Detailed Explanation:

Setting up the Customer Login, & Member Login.

Because the Customer Login is  secure (https:), the setup is a bit different than the member login (which is  not secure). Our training videos  demonstrate how to set up each of these, but we also include a written version  here.

Customer Login

1. Create a page with your design/template on it.
 
2. This is just like setting up your Secure  checkout page. Simply, add the SECURE Header  code, followed by the “Customer Login” code (where you want the login to  appear).
 
3. Upload the page to your server. 
 
4. On the CODE tab, in the shopping cart manager,  under step 3, next to “Customer Login URL:” tell the shopping cart software  where that page is at on your server (put in the URL), and then click the  “upload” button.
 
5. In order to create a link on your website to  this login page, you will need to use a special link that we generate. Under “Customer Login Codes” you will see  that we give you a code called “Customer Login Link.” Use this wherever you want to have a link on  your website to the customer login page. You can change the text inside it (“My Account”) if desired.

Member Login

1. Create a page with your design/template on it.
 
2. This is just like setting up your Catalog or  Cart page. Simply, add the Standard Header  code, followed by the “Member Login” code (where you want the login to appear).
 
3. You can then make a link to this page from  anywhere on your website.