“I am getting a blank page when I view my store (e.g. catalog, cart, login, etc…). Nothing is appearing.”

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Short Answer:

Similar questions:

• "I cannot see the shopping cart or catalog pages on my website"
• "I do not see product pages on the web site"
  

In other words:  One of my shopping cart, catalog, checkout, or other page containing some shopping cart software code on it (e.g.  catalog,cart, or checkout, favorites, Member login) is not showing up.  

This is caused usually by one of various reasons:

1. You have an incorrect URL (e.g. extra spaces) in the manager’s “CODE” page.
2. You have just created, or moved the location of your page, and your browser is just not seeing it.
3. You are using an index page (e.g. index.html) incorrectly
4. You do not have any products/categories created yet in your store.
5. You have incorrectly pasted the setup (integration) codes into your website page.
6. You are trying to view a shopping cart page on your personal computer (local computer) instead of the actual website
7. You have the wrong template code (or none at all), if you are using a template for this item/category.
   

Detailed Explanation:

1. Incorrect URL’s
   1. Make sure that your pages are up to date.  Quite often, peoplemove the page on their server, and then forget to update it in the manager,on the CODE page.
   2. Make sure that on the “CODE” page, you do not have anyblank spaces at the end of your URL’s.
      E.g.  ‘catalog.html’ instead of  ‘catalog.html    ’  Noticethe blank space at the end here.
   3. Make sure you are using the complete web address (so use http:// andwww if needed).
2. Please see the RELATED QUESTION
3. In the manager, it is best to have it displayed without the full “index.html” URL,
   
   like this:
   http://your_website.com/
   
   and not like this:
   http://your_website.com/index.html
   
   In fact, we highly recommend not setting the catalog to be your homepage(index).  You should consider using the “Category Table” codeto display products on your homepage.
4. Create at least one Category and one Item.  Without these, yourstore will not display anything.
5. If the other steps above do not solve your problem, then there is a good chance that your integration codes are not correct. To be sure, re-copy and re-paste the codes on to your pages (assuming you have already done this).
6. If you are designing your site on your comptuer with a program like DreamWeaver, FrontPage, ExpressionWeb, etc... please note that you will not be able to see any shopping cart generated pages since this is a dynamic web application, meaning it is driven by a database; in other words, you will only be able to see the pages when you visit your actual website.
   
7. If you have assigned a template to this product/category, make sure that template is being used properly.  This problem will often be easiest to determine if only certain products or categories are broken.